Terms of Service

Last Updated: January 2025

These Terms of Service govern your use of our combined gaming license consulting services. By engaging our services, you agree to these terms.

Service Scope and Deliverables

We provide regulatory consulting for casino sportsbook licensing across US jurisdictions. Our services include application preparation, compliance documentation, regulatory liaison, and approval support.

Here's what we don't do: we're not attorneys (hire your own legal counsel), we don't guarantee approval (regulators make final decisions), and we don't process applications without your active participation.

Client Obligations

  • Provide accurate, complete information for all applications
  • Respond to regulator requests within specified timeframes
  • Maintain compliance with all jurisdictional requirements
  • Pay applicable fees to regulatory bodies directly
  • Disclose material changes affecting licensure eligibility

Payment Terms

Consulting fees are billed per our engagement agreement. Most projects follow a milestone-based structure: 40% upfront, 30% at application submission, 30% upon approval.

Regulatory filing fees are separate and paid directly to gaming authorities. We'll provide cost estimates, but final amounts vary by jurisdiction.

Refund Policy

Deposits are non-refundable once work begins. If your application is rejected due to our error (not regulatory discretion or client misrepresentation), we'll re-file at no additional consulting cost.

Confidentiality

We protect your business information under standard NDA terms. Client data is never shared with third parties except when required by regulators or with your explicit consent.

You're responsible for safeguarding login credentials to regulatory portals we help you access.

Liability Limitations

Our liability is limited to fees paid for the specific engagement. We're not responsible for regulatory decisions, processing delays, or business losses from licensing outcomes.

Gaming authorities have final say on all approvals. We maximize your chances, but can't control their judgment calls.

Termination

Either party can terminate with 30 days written notice. You remain obligated for completed work and any pending regulatory submissions.

If you terminate mid-process, we'll transfer all documentation but won't refund fees for completed milestones.

Modifications

We may update these terms with 15 days notice via email. Continued use of services constitutes acceptance.

Governing Law

These terms are governed by Delaware law. Any disputes go to binding arbitration in Wilmington, DE.

Questions about these terms? Contact our team before engaging services. We're happy to clarify anything that seems unclear.